OMBATI & JAMES Diaspora Concierge

For Kenyans living abroad

Your trusted presence in Kenya.

Family needs, building projects, paperwork and errands back home, handled properly. You agree on the plan, you approve every key decision, and you see photo and video proof of what was done. No flying home, no chasing updates.

  • Written scope before work starts
  • Nothing bought without your approval
  • Photo & video proof
Nairobi city skyline at golden hour, seen from the KICC rooftop
Nairobi, Kenya

Services

What we handle for you in Kenya

Tell us what needs doing at home. If we can handle it responsibly and document it clearly, we take it on. If it needs a licensed professional, we tell you so and coordinate with them.

Family matters

On-the-ground support when family at home needs something done, and done right.

ExampleArranging and delivering a parent's monthly groceries and medicine, with receipts sent to you.

Projects & construction check-ins

Scheduled site visits so you know your build matches what you are paying for.

ExampleA visit every two weeks to your house build, with photos, video and a short progress report.

Paperwork & documents

Following up on applications, collecting documents and queuing at offices on your behalf.

ExampleCollecting a certificate from a government office, with a lawyer involved where the law requires one.

Errands & shopping

Comparing quotes, buying what you approved and confirming it arrived.

ExampleSourcing three quotes for a water tank, buying your choice and confirming installation.

Property checks

Eyes on your land, house or rental when you cannot be there yourself.

ExampleA visit to your plot to photograph its current condition and boundaries before you make a decision.

Something else?

If it matters to you at home, ask. We will tell you honestly whether we can help.

Tell us what you need

How it works

Four steps. You stay in control.

  1. 1

    Tell us what you need

    Share the task, the location in Kenya, the people involved and your timeline, by form or WhatsApp.

  2. 2

    Written scope & quote

    We send a clear plan in writing: what we will do, what we will not, the timeline and the cost.

  3. 3

    You approve

    Nothing starts and nothing is bought until you say yes. Changes need your approval too.

  4. 4

    We deliver & close out

    Photo and video proof, receipts and updates as we go, then a final report that closes the job.

The scope and quote depend on the task and location. Request a quote and we will send it in writing before anything begins.

Why Ombati & James

Built for people who are far from home

Founder-led

You deal directly with the founder, not a call centre, and he is personally accountable for every job.

You keep the decisions

We advise and carry out the work. Every purchase and change is your call.

Documented proof

Receipts, timestamped photos and video for every key step, not "don't worry, it's done."

Clear across time zones

Updates by WhatsApp or email on a schedule we agree with you, wherever you live: the US, the UK, the Gulf or elsewhere.

Request assistance

Tell us what needs attention at home.

We will review your request and reply with the safest first step and a written quote. There's no obligation.

Prefer chat? WhatsApp +1 (945) 273-0861

Prefer email? jamesombatius@gmail.com

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About

Founded by a Kenyan abroad, for Kenyans abroad. James Ombati lives in Dallas–Fort Worth and knows firsthand how hard it is to get things done in Kenya from overseas. Ombati & James exists so you don't have to choose between trust and distance.

James Ombati Founder, Ombati & James

Meet the founder